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{{Workshop Submission | {{Workshop Submission | ||
|Interest= | |Interest=How can we re-imagine user-system interactions (exchange) in various types of information, intelligent systems, by understanding sensemaking principles? | ||
In terms of this workshop - I see a lot of overlapping interests with blackbox models/ narratives of info processing, decentralized & distributed sensemaking, discovery, search, synthesis, accessibility, NLP. | |||
|Frame=Researcher | |Frame=Researcher | ||
|Materials= | |Materials=*Intelligent systems* e.g. search systems, natural language processing systems, phone and computer operating systems, web browsers, email system | ||
|Organizer Topics=Sensemaking, HCI | |||
*Intelligent systems, infact a constellation of many systems, organize/arrange and act as medium for information in our lived life contexts - everyday, work. etc. Increasingly research is showing that diverse user groups face issues forming conceptual models of how systems work, i.e. systems' operation may be black-box to them causing issues with information exchanges: e.g.s Older populations not understanding how systems like web accounts work, younger children not understanding how search systems retrieve information, populations of all ages not being able to make sense of algorithms in everyday life like advertisement, retrieval, recommendation. | |||
*Why could that be ? ** | |||
How “interaction” is considered by Intelligent systems’, i.e. embedded models in the form of popular principles underlie the design of interactions with all such systems . | |||
e.g.1) Popular task/process conceptions : e.g. login sequences, web accounts, query/retrieval | |||
e.g.2) Typical symbologies (magnifying glass icon for search) and terminologies (e.g. “sign up, log in) | |||
e.g.3) | |||
e.g.4) Conceptual Models of interconnected systems assumed to be commonly known by users: Phone as an Operating System, Computers, Web, Web accounts (google account across gmail, youtube, OS etc.)commonly in development, popular principles are used - such as website layouts, search engine layouts etc. | |||
*What is missing in this conception, if diverse user groups have been shown to not be able to gather complete system models? | |||
*How can we re-imagine user-system interactions, by understanding sensemaking principles | |||
https://docs.google.com/document/d/17MqbkrsCTZGsKjl5fzvzRG9UG2dkSmW0clcPjr8TYKk/edit?usp=sharing | |||
|Organizer Topics=Sensemaking, HCI, search, discovery, synthesis | |||
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